Shipping policy
Processing & Delivery Time
1. All orders are processed within 2–3 business days after payment confirmation.
2. We deliver Monday to Saturday, excluding public holidays.
3. If we are experiencing a high volume of orders, shipments may be delayed. We’ll notify you of any significant delays.
Shipping Rates & Delivery Estimates
United Kingdom
Clothing: Flat rate £5.99 (3–5 business days)
Jewellery: Flat rate £3.99 (3–5 business days)
United States
Clothing & Jewellery: Flat rate £25.00 (7–14 business days)
Delivery times are estimates and may vary depending on location and customs processes.
Shipment Confirmation & Tracking
You’ll receive an email with tracking details once your order ships.
Tracking may take 24–48 hours to update.
Customs, Duties, and Taxes
Customers are responsible for any customs duties, import taxes, or fees.
Lost or Damaged Orders
Mama Afrika is not liable for products lost or damaged during shipping.
For damaged items, please file a claim with the carrier and keep all packaging.
Shipping Restrictions
For now we only ship to the Uk and USA.
📩 For shipping enquiries: mamaafrikafashionltd@gmail.com